Shipping policy
SHIPPING POLICY
Shipping Rates
We offer affordable shipping to ensure your island inspired treasures reach you safely:
Flat Rate Shipping:
$7.00
Express $10.00
Free Shipping: U.S. Orders over $100.00
Processing & Delivery Times
Pre-Order Items:
Processing time: 1-2 weeks from order date
Shipping time: 3-7 business days after processing
Total delivery: Approximately 1-2 weeks from purchase
In-Stock Items:
Processing time: 1-3 business days
Shipping time: 3-7 business days
Total delivery: 1-10 business days from purchase
Shipping Methods:
We ship via USPS or other reliable carriers to ensure safe delivery of you jewelry, accessories, clothing and sarongs.
Tracking Information
Once your order ships, you'll receive a shipping confirmation email with tracking information so you can follow your package's journey.
Shipping Locations:
We currently ship to addresses within the United States. International shipping is available at this time.
Delays:
While we strive to meet our delivery timelines, occasional delays may occur due to high order volume, holidays, or carrier issues. We'll notify you of any significant delays.
Lost or Damaged Shipments:
If your package is lost or arrives damaged, please contact us at nellietalataina@gmail.com within 5 days of the expected delivery date. We'll work with you to resolve the issue.
Questions?
For shipping questions or concerns, contact us at nellietalataina@gmail.com